Bursol - Training

ITAM Training

Imagine this .... having a house being built by an unqualified builder or electrical work being carried out by an uncertified electrician.

Would you ask a lawyer to do your financial accounting or a dentist to carry out eye surgery?

Quite rightly we demand people to be suitably qualified in their field of expertise and hold relevant certification in accordance with the demands of their role.

IT Asset Management (ITAM) is no different, with the expectation resource should be suitably qualified to deliver their appointed services.

In the past those involved in ITAM had a variety of backgrounds and areas of expertise. The skills set required has become more diverse, not less, requiring knowledge of technology, business process, procurement, vendor management and disposal, to name a few.
ITAM now requires a new category of professional having the breadth of knowledge and skills based on a common understanding of what ITAM is, what can be achieved as well as methodologies for developing and executing processes.

And one would think that astute business's would be demanding these skills as a means to obtaining the best value from their assets, and lowering the inevitable risk affliction of the modern technology age.

Education is not the filling of a pail, but the lighting of a fire - William Butler Yeats

Training is central to the ITAM investment, along with individual certification for recognition of those with the professional's commitment to continual education. Finding the right training, accepted throughout the industry and delivered by bona fide IT training specialists is key.

Burswood Information Solutions is an Accredited Training Organisation authorised by IAITAM^® through APMG International^®. The APMG International^® rigorous ATO assessment and surveillance activities cover all trainers, courseware and quality management systems, enabling candidates to choose them with confidence and can be sure the vendor neutrality sought by IAITAM^® is maintained.

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Training Testimonial

Great to have the interdependancies of ITAM and other key processes clearly defined.
iTSMF Respondent, New Zealand

I've had a great time learning on the CSAM course. I also appreciate the extended consultation by Daryl Frost outside of the course.
Joseph Narcelles, Phillipines

Clear explanations and a very balanced view of what will work for different organisations
itSMF Respondent, New Zealand

The course has been invaluable so far in identifying areas of consideration that are overlooked or not thought of.
The ability to influence the course of action is proving to be a good experience
Daniel Gibson, Australia

The Foundation course gave an interesting insight in all the areas involved in IT Asset Management. Daryl presented it with the personal experiences which assisted with certification
Christine Crowley, Australia

Certification Recertification Information

Foundation(CAMP)

Provide information on each of the IAITAM^® Best Practice Library's 12 Key Process Areas (KPAs), the roles and responsibilities that affect an ITAM program, core functional areas, KPA indicators, strategic positioning, and interaction with other frameworks such as ITSM.

Course Information

Certified Hardware Asset Management Professional (CHAMP)

Designed to address the numerous issues plaguing professionals in managing hardware assets, the IAITAM Certified Hardware Asset Management Professional (CHAMP) Course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively. Emphasis is placed on identifying the policies that enhance lifecycle management.

Course Information

Certified Software Asset Manager (CSAM) '

During this course, you will learn best practices in Software Asset Management, the “when” and “why” to question whether something should or shouldn’t be done, how to clearly identify goals and how to quantify success with metrics. SAM is currently considered a necessary business function by many organisations who view Software Asset Managers as key contributors to their overall organisational success. Some of these goals include:

Reducing Risk
Increasing Accountability
Uncovering Savings
Gaining Control of the IT Environment

Course Information

Certified Mobile Asset Management (CMAM)

Proliferation of mobile devices within the enterprise, whether corporate-owned or BYOD-based, has brought a complexity to ITAM never before seen in IT environments. The course will prepare individuals with the knowledge to manage personnel, policies and processes, the key elements in organisational IT management. This course encompasses both organisational owned assets as well as BYOD (employee-owned).

Course Information

IAITAM Links